Effective Date: May 23, 2018
Last Updated: Dec 12, 2025
1. Introduction
Welcome to AlbertaPrinters.net (“we,” “us,” “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, protect, and retain your personal information when you visit or make purchases from our online store. It also describes your privacy rights under Canadian law.
This Policy applies to personal information collected through our website and related digital services.
2. What Personal Information We Collect
We may collect the following personal information when you interact with our site:
a. Account & Order Information:
- Name
- Email address
- Billing & shipping address
- Phone number
- Order history and purchase details
b. Technical & Usage Information:
- IP address
- Browser and device type
- Pages viewed, time spent, and interaction data
c. Payment Data:
We do not store full credit card information directly on our servers — this is securely handled by third-party payment processors.
d. Communications:
Information you provide when contacting customer support, subscribing to newsletters, or leaving reviews.
We collect only the information necessary for the purposes described below.
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing orders, returns, and refunds
- Communicating about your account and purchases
- Providing customer support and responding to inquiries
- Improving our website, services, and user experience
- Sending promotional emails, if you opt in
- Fraud detection and security purposes
We will not use your personal information for activities that are unrelated to the purposes described here unless we have your consent.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential site functionality
- Understand how visitors use our site
- Personalize your browsing experience
- Measure and improve our marketing efforts
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our site.
5. Third-Party Services & Disclosure of Information
We may share your personal information with:
Service Providers: Payment processors, shipping partners, analytics tools, cloud hosting providers
Legal & Compliance: To comply with laws or protect legal rights
We do not sell your personal information to third parties. When sharing information with third parties, we ensure they are bound by confidentiality and data protection standards.
6. Transfers Outside Canada
Some of our service providers may process or store information outside of Canada (for example, U.S.-based payment processors or analytics platforms). By using our site, you consent to such transfers. We will take commercially reasonable measures to protect your personal information in accordance with this Policy.
7. How We Protect Your Information
We implement reasonable physical, technical, and administrative safeguards to protect personal information from loss, unauthorized access, alteration or disclosure. No data transmission over the internet can be guaranteed as fully secure, but we use industry-standard security measures where appropriate.
8. Data Retention
We retain personal information only as long as needed to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Rights Under Canadian Law
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correct: Ask us to correct inaccuracies
- Delete: Request deletion of your information (with certain exceptions)
- Withdraw Consent: If we process your data based on consent, you may withdraw it at any time
To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe in accordance with applicable privacy laws.
10. Children’s Privacy
Our services are intended for users aged 13 and over. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we may have collected such information, please contact us.
11. Changes to This Privacy Policy
We may update this Policy occasionally to reflect changes in our practices or legal requirements. We will post the updated Policy with a new effective date. Continued use of our site after such changes signifies your acceptance of the updated terms.
12. Contact Us
If you have questions about this Privacy Policy, want to access your personal information, or have a privacy concern, you can reach us at:
Alberta Printers Inc.
Address: 7036 – 68 Avenue NW, Edmonton, AB T6B 3C5
Email: contact@albertaprinters.net
Phone: 780-487-8777